Skip to main content

KPAs are just a guideline - find out what is really important to your boss

KPAs, KPIs, Job Descriptions - and whatever other acronym you might be using, they all do the same thing - define the performance areas, describe the job, lay out objectives, success factors etc
You know what they are, you understand the job, you are delivering according to the requirements, but you have the impression that your boss is not really that happy with you.
It might just be that you don't understand your boss!
During my career, I have reported into a number of people with huge variations of management style.
  • There were the detail people, they needed to understand everything down to a granular level
  • There were the big picture managers, just paint the situation in broad strokes, and mention any risk
  • There were those who wanted everything in writing
  • There were those who wanted to talk situations through in great detail, and get nothing to read 
You get the picture...
The critical way to success in a job is to understand what presses your boss's buttons.
If you are not able to adapt, it could be an incompatibility issue, but most of the time it is about aligning the way you report to the way your boss likes to be informed!
So if your style is all about putting your head down and working from A to Z, completing the task and triumphantly presenting the finished product to your manager, and she likes to have stage by stage feedback, you will be fulfilling your KPAs but creating stress for the person who is currently controlling your opportunities for growth and interesting work.
It is important to observe whether the manager’s behaviour is standard across the board, because then it is a style.
However, if you know you are performing at optimum levels, and believe that you are under appreciated, ask where the gap is.  
This is not about neediness or requiring a personal thank you on a daily basis, it’s simply about career management.

Links, References and Notes

Accsys provides people management solutions ie Payroll, Human Resources (HR), Time and Attendance as well as Access Control/Visitor Management.
The company develops, implements, trains and services our solutions.  We provide readers, turnstiles, booms and CCTV.
We run both on premise and in the cloud, as well as mobile options for ESS.  Recruitment, online education and Outsourcing are part of our offering, too.
http://www.accsys.co.za/accsys-peopleplace-talent-management
email:      tschroenn@accsys.co.za
twitter:   @TerylSchroenn

Note:   Thank you for reading Teryl@Work.   Should you wish to use any of the material, please acknowledge this blog as the source.

Comments

Popular posts from this blog

Thinking of leaving - should you discuss it with your manager?

The exit interview is not the time to tell your manager that you would have stayed if.....   When you are serious about your career, and really enjoy your job, except for one key component, take the time to talk before you resign.

While sometimes the grass is greener, more often than not you just inherit new issues at a new company.

It is a difficult labour market in South Africa right now, there is a skills shortage, and yet there are millions of people without jobs.   Working for a stable company, with people you like, and a job you enjoy is important, and yet there are often those frustrations that give you itchy feet.

In your current position, your manager might really want to keep you, and be very interested in finding out what would make you a happier, more productive, employee.   It is also sometimes much easier to have that conversation with somebody you already know, than have it in your first weeks in a new position.

When you know you have choices, as well as know that you …

Agile workers & workspaces - a new way of working..

Being an agile worker is still a work in progress…
Is flexibility now a reality in the workplace?And is it really working? We keep renaming it – remote, activity based and agile work being some of the current terms. The assumption of control over one’s own time and deliverables does look like a great way to work and live, and it seems to be is a high priority for those entering the business world. There is also the development of the agile work space, where people come to the office each day, but don’t have a fixed work area.We used to call it hot desking back in the day and it met with mixed success.Today, office designers have started to create work spaces which are intended to encourage innovative thought, cross departmental collaboration and improved productivity. My research indicates that the mix of engaged and disengaged employees in an open plan workspace does not always have the desired effect of the positive workers influencing the culture.In fact, a case study of a senior execut…

Which Wolf are you Feeding?

Which Wolf are you Feeding?
An old Cherokee is teaching his grandson about life: (Sources – See below) A fight is going on inside me, he said to the boy.   It is a terrible fight and it is between two wolves.   One is evil – he is anger, envy, sorrow, regret, greed, arrogance, self-pity, guilt, resentment, inferiority, lies, false pride, superiority and ego. The other is good – he is joy, peace, love, hope, serenity, humility, kindness, benevolence, empathy, generosity, truth, compassion and faith. This same fight is going on inside you – and every other person, too. The grandson thought about it for a minute and then asked his grandfather “Which wolf will win?” The old man replied simply “ The one you feed”. When I came across this story in a thriller by Michael Robotham, my reaction was immediate.  This is a great hook for creating positive thinking and, importantly to our business, a new way to approach an age old concern. Feeding the good wolf - focusing on the right stuff!  The message …