Skip to main content

We vs Them - relationships in business

“We” vs “Them” – relationships in business

Somewhere, sometime, I read an article that referred to “creating a stronger we” by “identifying a them”.  We seem to do it in all levels of our lives, both business and personal.
In its extreme form it can become dangerous!
In business, sport or life in general, when building teams or a strong culture, us and them scenarios form a significant part of a winning strategy.
Obvious stuff.
However, in a world where we have opened the traditional barriers and borders via social networking, new networks are being forged every day.   People belong to multiple groups and are aligning themselves in a different way.  
The traditional concept of brand and group loyalty is changing as a result. 
While loyalty levels to the groups might vary, most of us have a strong desire to belong.  The global village offers unbelievable opportunities for building powerful networks, regular contact with people from all over the world and continual learning.  
If you read Dr Robert Cialdini’s 6 Principles of Persuasion, the one that pertains is Social Proof.   We feel more comfortable doing something that other people are doing or have done before.
Recently, my husband and I were travelling overseas and eating daily in restaurants.   After a few days, I realised that we were selecting our restaurants by how full they were.   We assumed that fuller (the restaurants, not our stomachs) meant better…
Unsettled staff and clients were always vulnerable to moving on, social networking has now opened up the happiest of people to constant new opportunities.   FOMO (Fear of missing out) encourages companies and individuals to make quite significant changes, just in case.
How do we create stability in an ever changing and open business landscape?
·       We need to create an environment where our employees feel fully engaged, part of a great, culturally strong team;
·       We need to have a strong brand position and service delivery that attracts, and retains, clients who want to feel part of a winning solution
Adding winning strategies; an understanding our competitors’ strengths and weaknesses and excellent, relevant products and solutions create the right situation for harmonious decision making and alleviating cognitive dissonance.




Links, References and Notes

Accsys provides people management solutions ie Payroll, Human Resources (HR), Time and Attendance as well as Access Control/Visitor Management.
The company develops, implements, trains and services our solutions.  We provide readers, turnstiles, booms and CCTV.
We run both on premise and in the cloud, as well as mobile options for ESS.  Recruitment, online education and Business Process Outsourcing (BPO) are part of our offering, too
Note 1 – Admiration Groups – This is a term I use for people whose position or lifestyle is perceived to be desirable and therefore to be copied by those who admire them.
Note 2 – Cognitive dissonance - https://www.google.co.za/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&uact=8&ved=0ahUKEwjl7MKdl7rQAhXpA8AKHTu4ALsQFggjMAE&url=https%3A%2F%2Fen.wikipedia.org%2Fwiki%2FCognitive_dissonance&usg=AFQjCNE_zWQ_U6i4qo03k4H16BPAh5phGw&bvm=bv.139250283,d.d24
http://www.accsys.co.za/accsys-peopleplace-talent-management
email:      tschroenn@accsys.co.za
twitter:   @TerylSchroenn

Note:   Thank you for reading Teryl@Work.   Should you wish to use any of the material, please acknowledge this blog as the source.

Comments

Popular posts from this blog

Which Wolf are you Feeding?

Which Wolf are you Feeding?
An old Cherokee is teaching his grandson about life: (Sources – See below) A fight is going on inside me, he said to the boy.   It is a terrible fight and it is between two wolves.   One is evil – he is anger, envy, sorrow, regret, greed, arrogance, self-pity, guilt, resentment, inferiority, lies, false pride, superiority and ego. The other is good – he is joy, peace, love, hope, serenity, humility, kindness, benevolence, empathy, generosity, truth, compassion and faith. This same fight is going on inside you – and every other person, too. The grandson thought about it for a minute and then asked his grandfather “Which wolf will win?” The old man replied simply “ The one you feed”. When I came across this story in a thriller by Michael Robotham, my reaction was immediate.  This is a great hook for creating positive thinking and, importantly to our business, a new way to approach an age old concern. Feeding the good wolf - focusing on the right stuff!  The message …

Thinking of leaving - should you discuss it with your manager?

The exit interview is not the time to tell your manager that you would have stayed if.....   When you are serious about your career, and really enjoy your job, except for one key component, take the time to talk before you resign.

While sometimes the grass is greener, more often than not you just inherit new issues at a new company.

It is a difficult labour market in South Africa right now, there is a skills shortage, and yet there are millions of people without jobs.   Working for a stable company, with people you like, and a job you enjoy is important, and yet there are often those frustrations that give you itchy feet.

In your current position, your manager might really want to keep you, and be very interested in finding out what would make you a happier, more productive, employee.   It is also sometimes much easier to have that conversation with somebody you already know, than have it in your first weeks in a new position.

When you know you have choices, as well as know that you …

Feeding the Right Wolf

Feeding the Right Wolf This Cherokee story resonated with me (see below). Like many business people, I get caught up in managing details, instead of focusing on strategy and growth.Measuring myself against the Good Wolf concept has become a way of thinking for me. Feeding the good wolf - focusing on the right stuff! In a previous article on this topic, I commented that the message is simple, the wolf you feed is the one that grows. The good wolf attributes in a business are where we ideally should spend our time, that good old 80 – 20 rule focusing on our engaged employees, improving client experience and quality of product, to name a few. Creating a Good Wolf Environment While we have many different tools – appraisals, customer and employee surveys – to try and understand the temperature and levels of entropy in our businesses – the truth is that it is really difficult to explain to people that they are not seen as feeding the good wolf.Often the people who offer the most negative input s…