Teryl @ Work : Its all about the numbers

Teryl @ Work : Its all about the numbers - retirement age

Teryl @ Work : Its all about the numbers - retirement age: Weight, height, age, dress size, shoe size, all numbers that we (and the media) use to define people. I was fascinated by an article from ...

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Its all about the numbers - retirement age

Weight, height, age, dress size, shoe size, all numbers that we (and the media) use to define people. I was fascinated by an article from the Leicester Mercury where the age of each witness to a bus crash in January were carefully listed. Sue Kellett, 56, whose front garden is bordered by the wall, was one of the first at the scene. Read more: http://www.leicestermercury.co.uk/Bus-driver-airlifted-hospital-collision-tractor/story-20512289-detail/story.html#ixzz31lXUuyZg Read more at http://www.leicestermercury.co.uk/Bus-driver-airlifted-hospital-collision-tractor/story-20512289-detail/story.html#9cHShVptF30lJw4X.99 Sue Kellett, 56, whose front garden is bordered by the wall, was one of the first at the scene. Read more: http://www.leicestermercury.co.uk/Bus-driver-airlifted-hospital-collision-tractor/story-20512289-detail/story.html#ixzz31lXUuyZg Read more at http://www.leicestermercury.co.uk/Bus-driver-airlifted-hospital-collision-tractor/story-20512289-detail/story.htm...

Feeding the Right Wolf

Feeding the Right Wolf This Cherokee story resonated with me (see below). Like many business people, I get caught up in managing details, instead of focusing on strategy and growth. Measuring myself against the Good Wolf concept has become a way of thinking for me. Feeding the good wolf - focusing on the right stuff! In a previous article on this topic, I commented that the message is simple, the wolf you feed is the one that grows. The good wolf attributes in a business are where we ideally should spend our time, that good old 80 – 20 rule focusing on our engaged employees, improving client experience and quality of product, to name a few. Creating a Good Wolf Environment While we have many different tools – appraisals, customer and employee surveys – to try and understand the temperature and levels of entropy in our businesses – the truth is that it is really difficult to explain to people that they are not seen as feeding the good wo...

Is the employee toxic or simply disengaged?

Is the employee toxic or simply disengaged? And how to tell? Dissecting Employee Behaviour We spend hours of management time dissecting employee behaviour to ensure that not only is each employee delivering to a minimum expectation, he or she is not actively undermining the effectiveness of the business. We design KPAs (or KPIs, or whatever we want to call them), we run regular appraisals, we discuss career paths and succession plans, and as long as toxic employees are delivering on their job description, we keep them! It’s only after they leave, when you hear the collective deep breath of relief from colleagues and management, that you can be absolutely sure of the negative impact. Underperformance vs Undermining My view has changed – rather an underperformer, than an underminer. So what to do? Once you have firmly established that undermining is the problem, the first step is to tell them that you are onto them! Never an easy task, because very few p...

Teryl @ Work

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