The lesson of the snake queue If it ain’t broke, don’t fix it or Leave well enough alone. But do we? Oh no, we are always trying to improve on things, no matter how well they work. Progress does come from constant improvement, but it needs to be an improvement! Hence the lesson of the snake queue… I know that life isn’t always fair, I also don’t believe that everything happens for a reason (see below). However, the advent of the snake queue made me feel so happy. I knew that, once I was in it, I would get served next. I didn’t have to decide which shopping trolleys in front of me had more items, and pick a line accordingly, I simply joined at the rear and waited my turn. Those stores who have duplicate snakes facing each other do add a small element of stress in terms of which one to select, but I cope quite well with this one if I have my Kindle…. The same at airports, pharmacies and banks, such a fair system. Then, a colleague and I went to the USA and
Its just my opinion.... Sharing thoughts, experiences and insights on business issues (and a few personal ones too)