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Showing posts with the label respect

Mutual Respect is a Growth Industry

"You have to earn respect" - is one of those sayings that gets trotted out regularly, but like smiling, respect is bi-directional. So do I believe you have to earn respect?  Well, I think we should treat everybody we come into contact with respectfully, as people who get treated with respect, respond in a like manner, most of the time.   There are a number of people who believe that by being demanding, overbearing and generally unpleasant, they will get better service.   The truth is that they do get served more quickly, and possibly with more deference, than polite, respectful people, but are they really getting better service, or is it just faster?   And where is the fun and the joy of a spontaneous smile from the cashier, the "have a nice day" said with sincerity, and, in restaurants, the confidence that nobody spat in your food? In the workplace, managers expect to be treated respectfully, because of their position.   Yet, employer / employee rel...