Teryl @ Work

It’s Not My Job Assuming that there are reasons for saying this: 1.        It’s not your job and is totally is outside of your skill set 2.        It’s not in your KPIs and you don’t want to do it 3.        You believe you are being exploited and want to draw a line as to what you will and won’t do. Outside your skill set This is reasonable and there could be many scenarios where this is appropriate ·        Where there is a safety or special licence requirement to do the job eg driving a forklift truck ·        Where there is a formal qualification like giving legal advice ·        Where additional qualifications are required as in a medical doctor without surgical qualifications or experience Not in my KPIs This response could be perceived as a lot more negative, not to mention care...

KPAs, KPIs, Job Descriptions - and whatever other acronym you might be using, they all do the same thing - define the performance areas, describe the job, lay out objectives, success factors etc You know what they are, you understand the job, you are delivering according to the requirements, but you have the impression that your boss is not really that happy with you. It might just be that you don't understand your boss! During my career, I have reported into a number of people with huge variations of management style. There were the detail people, they needed to understand everything down to a granular level There were the big picture managers, just paint the situation in broad strokes, and mention any risk There were those who wanted everything in writing There were those who wanted to talk situations through in great detail, and get nothing to read  You get the picture... The critical way to success in a job is to understand what presses your...