Skip to main content

Why Employees Stay



Are your employees staying because of their managers? Popular thought indicates that people leave because of their managers, so is the opposite also true?
Added to that is the view that it is always the good people who leave.
Fortunately, that is not a view, not a fact!
Great people stay.
The challenge is to understand both why people stay and why they leave.
As in sales, management ask sales people to find out why they lost a deal. It is even more important to find out why a deal was won.
At Accsys, we realised years ago that we were finding out what individual’s issues were after they had resigned and moved on mentally. We designed a system that allows us to understand our employees’ expectations on a regular basis, not just at increase time, as well as share our expectations with them.
Nothing works all the time, but it has given us much more insight and created a positive manager/employee relationship model.
So why do people stay? Today, many of us have good social media presences and recruitment companies are constantly trawling them to find suitable candidates.
That means that all of us are constantly job hunting even when we are happy in our current positions and not actively on the job market…
Addressing the reasons people stay with your company, at senior executive, level is key to business success.
Some companies thrive on higher than average staff turnover, constantly bringing in new concepts and ideas while retaining a strong base of knowledge in the business. The problem occurs when the core group of retained employees are not strong enough to offer stability and continuity.

Identifying and managing staff retention
· Create a model that interrogates why people are stayingo This is not an annual appraisal, it’s more like an exit interview for current employees
o Open up a structured discussion forum for regular one on ones
o Encourage and appreciate honesty and work towards aligned values
o Run formal staff questionnaires and then make the results public and show where the company is        trying to address issues

· Evaluate benefits, both tangible and intangible
o Close to public transport
o Well performing pension funds
o Flexible working hours
o Market related remuneration etc

In our highly competitive world, employee retention is a significant challenge, particularly as lengthy tenure is not seen as critical to career growth.
There are a number of interventions and concepts that may be implemented once there is a clear understanding of the reasons that your employees are staying with you as well as why they are leaving.
It is never possible to be all things to all people, but a mindful approach to keeping what is working and changing or tweaking what is not, can be effective and less painful that a major upheaval every few years at crisis point.

Links, References and Notes

Accsys provides people management solutions ie Payroll, Human Resources (HR), Time and Attendance as well as Access Control/Visitor Management.
The company develops, implements, trains and services our solutions. We provide readers, turnstiles, booms and CCTV.
We run both on premise and in the cloud, as well as mobile options for ESS. Recruitment, online education and Business Process Outsourcing (BPO) are part of our offering, too.
www.accsys.co.za
https://www.thebalance.com/top-reasons-why-employees-quit-their-job-1918985
http://www.accsys.co.za/accsys-peopleplace-talent-management
email: tschroenn@accsys.co.za
twitter: @TerylSchroenn

Note: Thank you for reading Teryl@Work. Should you wish to use any of the material, please acknowledge this blog as the source.

Comments

Post a Comment

Popular posts from this blog

It's all about the service... Gaining & Retaining Clients

Retaining and gaining customers has become increasingly challenging.  As customers we have abundant choice and it is so easy to comparative shop. We talk about great service We talk about the extra mile We talk about the attitude We talk about customer perception We talk about customer expectation We talk about meeting customer needs We talk about the tangible vs intangible We talk about the client experience So what makes a customer feel that they have received outstanding service?   What makes it a soft skill, rather than a science, is that we are all so different and people in services and sales need to read each situation and act accordingly. In a restaurant, if my chair is constantly bumped by the waitrons going past, no matter how great the food, my perception is negative.  My family don’t even notice the bumps.. A few years ago, I was lucky enough to visit Greece and Turkey. In Istanbul, we were wandering around one of the many fan...
Post a Comment
Read more

When did having it all become doing it all?

Or being all things to all people… Ruth Bader Ginsburg , U.S. Supreme Court Justice: “You can’t have it all at once. Over my lifespan, I think I have had it all. But in different periods of time, things were rough.” As a mother, a wife and a business woman, I have thought a great deal about this.    My article about #OutsideWork generated some personal mail that asked me, inter alia: “How?” “What do I need to do to satisfy everybody that needs my full attention when I am with them?”  My children, my boss, my partner – they all need me to be the best that I can be, and I am barely keeping my head above water.” “I don’t want to be selfish, but there is no time for me.” And a poignant comment: “This article made me remember that there must be time for “self” but I am not finding it.  I am mentally and emotionally exhausted and nobody seems to care” There is no one answer.  It’s different for those in a committed partnership, compared to sing...
Post a Comment
Read more