Skip to main content

Its a bird, its a plane, no, its Big Data...

And, like Superman,  its all in the Cloud!

One of my favourite quotations is by the extraordinary poet, TS Eliot

"Where is the Life we have lost in living?
Where is the wisdom we have lost in knowledge?
Where is the knowledge we have lost in information?"

The sheer size and volume of the data we are dealing with every day, is forcing us to find new ways to make sense of it all.   So Business Intelligence (BI) and Analytics joined Cloud and Big Data as key to understanding business in the 21st Century.

As an avid reader, my experience in dealing with Amazon and choosing a book, compared to going to my local book store, throws me right into the 21st Century and new sales technologies.  Not only do Amazon have my buying patterns from the books they have sold me, they bought Goodreads, my on-line book club, so they now have access to books I have read, and personal preferences.   Every time, I go onto Amazon a list of recommended books is waiting for me.   And I very rarely exit without at least one purchase.

Is it possible for bookshops to mirror that experience, in store?  And not just bookshops, can companies, in general, offer clients a more personal experience, while competing effectively with local and global competitors?

Part of the whole data explosion is the realisation that many companies are not effectively using their "in memory"  data (stored on their internal computers) for intelligence and analytics, so while big data is already changing how we do business, there is huge value to be gained by analysing what you already have.   In the past, our reports told us what had happened, they were re-active, and historical.   Then we started to look at pro-active reporting, where we took the data, massaged it, and started to look at trends and scenarios.   And now we are looking to offer full decision and business report, using data from across different platforms and applications, within our businesses, and deliver analysis that enables executives to make better decisions.  

At +Accsys, we have a core value, Knowledge becomes wisdom when it is shared, and there is no doubt that businesses who use the information they have in house about clients, staff, sales trends, to name but 3, can radically improve the way they do business.

http://accsys.co.za/news-category/teryl-work

Comments

Popular posts from this blog

It's all about the service... Gaining & Retaining Clients

Retaining and gaining customers has become increasingly challenging.  As customers we have abundant choice and it is so easy to comparative shop. We talk about great service We talk about the extra mile We talk about the attitude We talk about customer perception We talk about customer expectation We talk about meeting customer needs We talk about the tangible vs intangible We talk about the client experience So what makes a customer feel that they have received outstanding service?   What makes it a soft skill, rather than a science, is that we are all so different and people in services and sales need to read each situation and act accordingly. In a restaurant, if my chair is constantly bumped by the waitrons going past, no matter how great the food, my perception is negative.  My family don’t even notice the bumps.. A few years ago, I was lucky enough to visit Greece and Turkey. In Istanbul, we were wandering around one of the many fan...

When did having it all become doing it all?

Or being all things to all people… Ruth Bader Ginsburg , U.S. Supreme Court Justice: “You can’t have it all at once. Over my lifespan, I think I have had it all. But in different periods of time, things were rough.” As a mother, a wife and a business woman, I have thought a great deal about this.    My article about #OutsideWork generated some personal mail that asked me, inter alia: “How?” “What do I need to do to satisfy everybody that needs my full attention when I am with them?”  My children, my boss, my partner – they all need me to be the best that I can be, and I am barely keeping my head above water.” “I don’t want to be selfish, but there is no time for me.” And a poignant comment: “This article made me remember that there must be time for “self” but I am not finding it.  I am mentally and emotionally exhausted and nobody seems to care” There is no one answer.  It’s different for those in a committed partnership, compared to sing...