Skip to main content

Nelson Mandela

: "I have fought against white domination, and I have fought against black domination. I have cherished the ideal of a democratic and free society in which all persons live together in harmony and with equal opportunities. It is an ideal, which I hope to live for and to achieve. But if needs be, it is an ideal for which I am prepared to die."

 In his own words, at the end of his trial.     

 A man for all seasons.    A man of grace.   May his example continue to lead South Africa into a future that he would be proud of.    

Comments

Post a Comment

Popular posts from this blog

Feeding the Right Wolf

Feeding the Right Wolf This Cherokee story resonated with me (see below).     Like many business people, I get caught up in managing details, instead of focusing on strategy and growth.   Measuring myself against the Good Wolf concept has become a way of thinking for me. Feeding the good wolf - focusing on the right stuff! In a previous article on this topic, I commented that the message is simple, the wolf you feed is the one that grows. The good wolf attributes in a business are where we ideally should spend our time, that good old 80 – 20 rule focusing on our   engaged employees, improving client experience and quality of product,   to name a few. Creating a Good Wolf Environment While we have many different tools – appraisals, customer and employee surveys – to try and understand the temperature and levels of entropy in our businesses – the truth is that it is really difficult to explain to people that they are not seen as feeding the good wolf.    Often the people
Post a Comment
Read more

It's all about the service... Gaining & Retaining Clients

Retaining and gaining customers has become increasingly challenging.  As customers we have abundant choice and it is so easy to comparative shop. We talk about great service We talk about the extra mile We talk about the attitude We talk about customer perception We talk about customer expectation We talk about meeting customer needs We talk about the tangible vs intangible We talk about the client experience So what makes a customer feel that they have received outstanding service?   What makes it a soft skill, rather than a science, is that we are all so different and people in services and sales need to read each situation and act accordingly. In a restaurant, if my chair is constantly bumped by the waitrons going past, no matter how great the food, my perception is negative.  My family don’t even notice the bumps.. A few years ago, I was lucky enough to visit Greece and Turkey. In Istanbul, we were wandering around one of the many fantastic street marke
Post a Comment
Read more

Sharing your last salary – re-enforcing the gender pay gap…

Sharing your last salary – re-enforcing the gender pay gap… The interview process is never easy.   Whether you are actively searching for a new position or being head hunted, selling yourself effectively can go against ingrained social habits. As a potential employer, there is significant risk in hiring the wrong people, too. So both sides have a lot to lose if the interview process is ineffective. While we frequently hear that people do not leave jobs because of money, very few candidates are looking to drop their salaries … Interviewers have a number of tools at their disposal enabling them to align the right candidate with the role on offer: ·        Psychometric testing ·        References ·        The face to face interview process ·        The CV / Resumé ·        Social media profiles However, the previous salary is a time tested way for the interviewer to measure against the skills and experience claimed in the CV. Why is there a risk that this re-en
Post a Comment
Read more