Skip to main content

Do rewards and incentives work?

How do you get the balance right?   Economic times are tough, people are feeling it out there, and we need to ensure that there is financial stability in companies while employees are worried about simply paying the bills every month, without going further into debt.

The question we ask ourselves at +Accsys (Pty) Ltd is "Do commission models and incentive schemes drive the right behaviour?"

The issue is across the board from junior roles who might be waiting for a bonus, to senior management who are on profit share schemes - does the opportunity to up your personal income encourage long term commitment to growth?

 Constant focus on quarterly, half yearly and annual results may also create a short term view.   So how do you keep current results in mind, without neglecting the future?

Both reading and experience have shown me that incentives and rewards will be effective if they are part of an overall approach where the incentivees (is there such a word?) buy into the company objectives.   Otherwise, they may be seen as a risk mitigating model, rather than a reward system.

I have read articles and books which suggest that if you pay the right salary, sort out the company culture and hygiene issues, you don't really need additional incentive schemes to motivate people.

Tell that to businesses who pay commission based on financial performance!

I don't profess to know all the answers.  I do know, though, that there are people who consistently do their absolute best, rewards or not.   I also know that an unexpected financial thank you can be a great motivator (so is a genuine thank you with no financial reward, we all like to be appreciated).

It certainly makes sense not to treat each year in isolation when you are incentivising executives, but to design rolling reward systems that build to a good payout for consistent performance over a period of years.

Maybe it makes sense for everybody....


Links, Notes and References


Why Incentive Plans cannot work - Harvard Business Review
Do incentive plans really work?
Accsys (Pty) Ltd


Note

Thank you for reading Teryl@Work.   Should you wish to use any of the material, please acknowledge this blog as the source.

Comments

Popular posts from this blog

Its all about the numbers - retirement age

Weight, height, age, dress size, shoe size, all numbers that we (and the media) use to define people. I was fascinated by an article from the Leicester Mercury where the age of each witness to a bus crash in January were carefully listed. Sue Kellett, 56, whose front garden is bordered by the wall, was one of the first at the scene. Read more: http://www.leicestermercury.co.uk/Bus-driver-airlifted-hospital-collision-tractor/story-20512289-detail/story.html#ixzz31lXUuyZg Read more at http://www.leicestermercury.co.uk/Bus-driver-airlifted-hospital-collision-tractor/story-20512289-detail/story.html#9cHShVptF30lJw4X.99 Sue Kellett, 56, whose front garden is bordered by the wall, was one of the first at the scene. Read more: http://www.leicestermercury.co.uk/Bus-driver-airlifted-hospital-collision-tractor/story-20512289-detail/story.html#ixzz31lXUuyZg Read more at http://www.leicestermercury.co.uk/Bus-driver-airlifted-hospital-collision-tractor/story-20512289-detail/story.htm...

Is the employee toxic or simply disengaged?

Is the employee toxic or simply disengaged?  And how to tell? Dissecting Employee Behaviour We spend hours of management time dissecting employee behaviour to ensure that not only is each employee delivering to a minimum expectation, he or she is not actively undermining the effectiveness of the business. We design KPAs (or KPIs, or whatever we want to call them), we run regular appraisals, we discuss career paths and succession plans, and  as long as toxic employees are delivering on their job description, we keep them! It’s only after they leave, when you hear the collective deep breath of relief from colleagues and management, that you can be absolutely sure of the negative impact. Underperformance vs Undermining My view has changed – rather an underperformer, than an underminer. So what to do? Once you have firmly established that undermining is the problem, the first step is to tell them that you are onto them! Never an easy task, because very few p...

Feeding the Right Wolf

Feeding the Right Wolf This Cherokee story resonated with me (see below).     Like many business people, I get caught up in managing details, instead of focusing on strategy and growth.   Measuring myself against the Good Wolf concept has become a way of thinking for me. Feeding the good wolf - focusing on the right stuff! In a previous article on this topic, I commented that the message is simple, the wolf you feed is the one that grows. The good wolf attributes in a business are where we ideally should spend our time, that good old 80 – 20 rule focusing on our   engaged employees, improving client experience and quality of product,   to name a few. Creating a Good Wolf Environment While we have many different tools – appraisals, customer and employee surveys – to try and understand the temperature and levels of entropy in our businesses – the truth is that it is really difficult to explain to people that they are not seen as feeding the good wo...